Jennings Opticians, 7 Hale Top, Wythenshaw, Manchester M22 5RN 0161 437 3042

Privacy Policy

We respect the trust you place in us when you choose to interact with us and therefore only collect data that is necessary for us to deliver the best possible service and ensure you are reminded about appointments or anything else relevant to your ongoing care.

Data Management

We are committed to treating your data with utmost care and therefore have put in place suitable physical, electronic and managerial procedures to help protect the security of your personal information from unauthorised access and use.

We cannot guarantee that loss, misuse or alteration of information will never occur but we do take all reasonable precautions to prevent this from happening. Our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Your Information/Your Rights

You are entitled to access the personal information that we hold on you. Any such request should be made using our contact details below. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances you can request that we erase your data, restrict or object to the processing of your data which we will do where this would not prevent us meeting our legal and regulatory obligations.

Data Protection and Communications

We may contact you in relation to your appointment, products and services that we offer.

You may ask that we do not send you marketing communications using any of the contact details we hold on our records for you, this may include your email, SMS, telephone and postal information.

You may also request we restrict our communication to clinically necessary messages such as to send appointment reminders or writing to you about your sight test or contact lens aftercare/follow-up.

You can update your preferences at any time by emailing us at admin@jenningsopticians.co.uk with your information and we will happily deal with. your request.

If you have any questions about our Privacy Policy or are not satisfied with this or any other issue relating to Jennings Opticians please address your concerns to admin@jenningsopticians.co.uk.

Covid-19

We are pleased to announce that we will be reopening our practice, however to keep you and our staff from the COVID-19 we have put the following measures in place:

APPOINTMENTS: To observe social distancing we will be controlling the number of people in the practice at any one time therefore we kindly ask all patients to call ahead (0161 437 3042) to arrange appointments for spectacle adjustments, collection of glasses or the choosing of new frames.

PERSONAL PROTECTIVE EQUIPMENT: Your safety and that of our staff is our number one priority and we have strict procedures in place for that reason. Staff will be wearing face masks for any direct contact with patients and full PPE in our consulting rooms.

HYGIENE: You will be asked to sanitise when you enter the practice and we request you wear a face covering. All frames that are tried on are disinfected, in addition surfaces, including ophthalmic equipment, that are touched are cleaned between us seeing patients in any part of the building. We are taking all these measures in line with guidance to ensure your safety and that of our staff.

OUR APPRECIATION: It’s been a tough time for all of us however we were delighted in serving the urgent and essential needs of our patients during the lockdown. We thank everyone who has supported us so far and look forward to serving our patients and the wider community for a long time to come.